LUTA Ltd aims to make your shopping experience as easy as possible. To place an order, select the item you wish to purchase and then select the size by clicking on the corresponding box – your item will be added to your shopping cart.
Orders placed via this online store are an offer to purchase and are subject to acceptance by LUTA Ltd. We will always try to ensure stock availability is correct, but sometimes stock can sell out quickly. If this occurs, we will attempt to contact you to advise if/when the item can be delivered or suggest an alternative purchase. In the event of no stock availability, we will offer a full refund. When the customer provides us with their personal details, delivery/billing address and method of payment, it is the customer's responsibility to ensure that this information is true and accurate. The customer must immediately notify our advisors should there be any changes to these details. Call: 0844 854 6879 (BT customers will pay no more than 5p per minute. Call costs from other providers may vary) or email us on deliveries@luta.co.uk. Acceptance of changes to terms is subject to the written receipt from LUTA Ltd.
Only one discount code / promotional code can be used in any one purchase. A customer with two valid codes has the option to select the promotion they wish by using the relevant code.
Cancellation Rights:
Should you need to amend or cancel you order and you have placed your order before 12pm then please call our advisors straight away as your order will be in process from 12pm that same day. If you have placed your order after 12pm then any amendments or cancellations to your order must be done by 12pm on the following working day, after this time your parcel will already be in process and on its way! Our delivery advisors number is 0844 854 6879 (BT customers will pay no more than 5p per minute. Call costs from other providers may vary) and the email address is deliveries@luta.co.uk.
Please make sure you keep your delivery note as it contains the detachable returns slip – you must include the completed returns slip in your returns parcel to receive a refund.
Items that have been used, washed, soiled or damaged in any way will invalidate the following terms and automatically force the purchaser to take full ownership, responsibility and full financial liability for the item(s) in question:
If you are unhappy with your unworn item it must be returned within 15 working days of despatch and must be returned in its original condition, which includes all packaging and labels. Once received and inspected, we will then offer you a full item value and original postage refund or exchange. Please allow 30 days for the returns to be processed and refund issued if applicable. Any unworn items returned after 14 working days will not be refunded or exchanged and will be returned back to you. Return postage costs for returned unworn items will not be refunded. We recommend that you use registered mail to send items back to us as we cannot accept liability for loss or damage in transit. The items remain your responsibility until they reach our delivery team. Refunds will only be paid once we receive the item and have accepted the reason for the return, this is why it is very important to include the detachable returns slip shown on the bottom of your delivery note; without it we will not be able to process the refund. Please post your returns package including the returns slip inside to:- LUTA Ltd, PO Box 100, Blackburn, BB2 9FL
If your item is faulty or you have received an incorrect item then please call or email one of our advisors for further instructions – the number is 0844 854 6879 (BT customers will pay no more than 5p per minute. Call costs from other providers may vary) and the email address is deliveries@luta.co.uk. Our working hours are Monday to Friday, 9am to 5pm. We recommend that you use registered mail to send items back to us as we cannot accept liability for loss or damage in transit. The items remain your responsibility until they reach our delivery team. Refunds will only be paid once we receive, inspect the item and have accepted the reason for the return as valid, this is why it is very important to include the detachable returns slip shown on the bottom of your delivery note, without it we will not be able to process the refund. If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery and the cost of the return delivery back to us. If the customer has refused delivery (with no error on our part) and the item is returned to us, the customer is liable for the cost of the delivery and the cost of the return delivery back to us. Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit. Please allow 30 days for the returns to be processed and refund issued if applicable.
LUTA Ltd prides itself on the excellent durability and strength of all of its products as we manufacture highest quality standards. However, in the unlikely event that the product has a manufacturing defect, this may be returned for a refund provided this returned within a reasonable period from purchase in line with the provisions of the Sale of Goods Act 1979. In normal circumstances, reasonable time would be expected to be within 45 days of product despatch.
LUTA Ltd undertakes no warranty to refund items outside of a reasonable time period or where product return is without a clear manufacturing defect. Items that are not deemed faulty will be returned to you. Liability for any claim shall not exceed the purchase value of the product.
Whilst all efforts are made to ensure our quoted price details, the price of goods is subject to acceptance upon despatch of the order to the customer. Should there be any such variance in price due to typographical error you will be contacted by one of the LUTA Ltd advisors.
All prices are quoted inclusive of VAT.
All elements of the LUTA Ltd website, including images, technology and designs are protected. Images may not be reproduced or products represented for onward customer sale, without express consent from LUTA Ltd. Please contact us on info@luta.co.uk for further information on sales, press and marketing material.
LUTA Ltd is committed to sharing its profits with Fight for Peace International, a global charity that promotes the use of boxing and martial arts training combined with education and personal development programmes to help young people in communities that suffer from crime and violence.
We are committed to giving Fight for Peace International, registered charity 1137636 (via its subsidiary company), at least as much of the company's profits as we pay our shareholders.
RISK
1. Risk in the Goods and all insurance responsibility for theft, damage or otherwise in respect of the Goods will pass to you upon presentation of the Goods for delivery at the premises of the Seller supplying the Goods
INTELLECTUAL PROPERTY RIGHTS IN GOODS
2. LUTA Ltd owns or is the licensee of all copyright, trade mark, patent or design rights or confidential information (“Intellectual Property”) in or related to any of the Goods
3. You must not copy the Goods or permit or arrange for any third party to copy them
You must:
(a) only use any Goods for the purposes for which they were designed to be used;
(b) not reverse engineer any Goods; and
(c) not design or manufacture products that compete with any Goods
DISCLAIMER, IMPLIED TERMS, WARRANTY AND RETURNS
4. It is hereby acknowledged by the Seller that, under applicable State, Territory and National law, certain conditions and warranties may be implied in the contract between the Seller and you and rights and remedies conferred upon you and other parties in relation to Goods which cannot be excluded, restricted or modified by agreement (“Non-excludable Rights”). The limitations below are subject to these Non-excludable Rights
5. Subject to clause 4. the Seller disclaims all conditions and warranties whether express or implied, and the rights and remedies conferred upon the Purchaser, or other parties by statute, common law equity, trade custom or usage or otherwise, and all such conditions and warranties, rights and remedies are hereby expressly excluded other than any Non-excludable Rights
6. Where so permitted, the liability of the Seller for a breach of a Non-excludable Right is limited, in the Sellers’ absolute discretion, to:
(a) the repair of the Goods;
(b) the replacement of the Goods or the supply of equivalent Goods;
(c) the payment of the cost of having the Goods repaired; or
(d) the cost of replacing the Goods or of acquiring equivalent goods
7. When you purchase any of the goods from us, the respective product will specify whether or not a warranty attaches to it for a finite period. If a warranty period is specified and the Good(s) suffers from a malfunction, which is due solely to the manufacture of the product and not from conduct inconsistent with it’s intended use, then you may make a claim for rectification of the Good(s) with us. To make a claim please contact us setting out the particular garment and issue and one of our advisors will be in contact with you
INDIRECT LOSS
8. Subject to clause 4. in no event shall LUTA Ltd be liable (whether before or after discharge of the contract or otherwise) for any loss or damage suffered by you or any third party, howsoever caused, including but not limited to special, incidental, indirect, or consequential loss, economic loss, loss of turnover, profits, goodwill or revenue, whether or not any member of LUTA Ltd was aware of or may reasonably have anticipated such losses may be incurred
DISCLAIMER
9. You agree that your use of the Website shall be at your sole risk
10. To the fullest extent permitted by law, any condition or warranty which would otherwise be implied into these Terms and Conditions is hereby excluded
11. We make no warranties or representations about the accuracy or completeness of the content or opinions expressed on the Website or the content of any Linked Website and assume no liability or responsibility for any of the following, or for any claims, demands, losses, costs or expenses (including without limitation legal costs), or for any direct, indirect, incidental, special, punitive or consequential damages, economic loss or damage to reputation whatsoever, resulting from any:
(a) errors, mistakes or inaccuracies of material or information on the Website;
(b) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of the Website;
(c) any unauthorised access to or use of our secure servers and/or any and all personal information and or financial information stored therein;
(d) any interruption or cessation of transmission to or from the Website;
(e) any bugs, viruses, or the like, which may be transmitted to or through the Website by any third party;
(f) any errors or omissions in any material or information or for any loss or damage of any kind incurred as a result of your use of any material or information posted, emailed, transmitted or otherwise made available on the Website; and/or
(g) any errors or omissions in any content or for any loss or damage or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted or otherwise made available on the Website
We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Website or any Linked Website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services
INDEMNITY
12. To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless, us, our officers, directors, employees, contractors, agents or related bodies corporate for any liabilities, claims, demands, losses, costs and expenses (including without limitation legal costs), or for any direct, indirect, incidental, special, punitive or consequential damages, whatsoever resulting from:
(a) your use of and access to the Website; and
(b) any breach of your obligations under these Terms and Conditions
COPYRIGHT
13. Unless we agree otherwise in writing, you are provided with access to this Website only for your personal use
Copyright in the content of this Website (including text, photographs, graphics, logos, icons and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these Terms and Conditions, you may not in any form or by any means:
(a) adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this Website; or
(b) commercialise any information, products or services obtained from any part of this Website, without our written permission
WAIVER
14. Failure by LUTA Ltd to insist upon strict performance of any term, warranty or condition of the contract shall not be deemed as a waiver thereof or of any rights, LUTA Ltd may have and no expressed waiver shall be deemed a waiver of any subsequent breach of any term, warranty or condition
PURCHASER’S ACKNOWLEDGMENTS
15 (a) You acknowledge that you are acquiring the Goods for private use and not for the purpose of re-supply in trade or commerce and warrant that you can make legally binding contracts
(b) You acknowledge that neither LUTA Ltd Group nor any person purporting to act on its behalf has made any representation or given any promise or undertaking which is not expressly set out in writing whether as to the fitness of the Goods for any particular purpose or any other matter. In particular, you acknowledge that it does not rely on the skill and judgment of the LUTA Ltd in supplying Goods which are fit for a particular purpose, and that it will ensure that any Goods supplied to it by LUTA Ltd are in accordance with its order.
(c) Any description of the Goods contained on this Website is approximate only and is given by way of identification only and the use of such description shall not constitute the contract a sale by description. You cannot claim against LUTA Ltd for any deviation.
(d) Goods are not available via this Website to persons under the age of 18 years or any other persons who are legally prohibited from entering into binding contracts.
(e) Except for any warranty or representation made expressly in writing by us, you hereby acknowledge that you have not relied on any advice given, or representation made by us, or on our behalf in connection with the Goods
(f) We shall not be liable for any failure of telecommunications services or systems which affect our receipt of information from you
(g) You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of the Website or any Linked Website
(h) We do not accept liability for any loss or damage arising directly or indirectly as a result of a failure to provide the Website, corruption to or loss of data, errors or interruptions or any suspension or discontinuance of the service
(i) Whilst we have no reason to believe that any information contained on this Website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep the Website updated. We do not accept liability for loss or damage resulting from any action taken or reliance made by you on any material or information obtained through the Website
(j) If you download any material from the Website, you acknowledge that we are not liable to you for any loss or damage, however caused, arising from the downloading or subsequent use of the downloaded material
(k) You may not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any downloaded material. In addition, you may not commercialise any information, products or services from the downloaded material
(l) Responsibility for the content of advertisements appearing on this Website (including hyperlinks to advertisers’ own Websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement
(m) No data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk
(n) You agree not to use, launch or install, or use or launch any program whatsoever which masks the identity of the user or which may inturn use, launch or install any malicious software, badware, malware, deceptive adware or the like which may amongst other things delete data on the computers of users, steal personal information such as passwords, credit card numbers, alter search results, track the moves of users and/or feed such information back to third parties
(o) You agree not to use or launch any automated system, including without limitation, “robots”, “spiders” and “offline readers” that accesses the Website in a manner that sends more request messages to the Website servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web-browser. Notwithstanding the foregoing, we grant the operators of public search engines permission to use spiders to copy materials from the Website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. We reserve the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including account names, from the Website, nor to use the communications systems provided by the Website for any solicitation purposes. You agree not to solicit, for commercial purposes any users with respect to their submissions
SUBCONTRACTING
16. LUTA Ltd reserves the right to assign its rights and obligations under these Terms or subcontract the production, manufacture or supply of the whole or any part of the Goods to be supplied. You may not assign its right and obligations under these Terms without LUTA Ltd's prior written consent.
LINKED WEBSITES
17. This Website may contain links to other websites. Those links are provided for convenience only and may not remain current or be maintained
18. We are not responsible for the content or privacy practices associated with Linked Websites
19. Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or websites referred to or contained on those Linked Websites, unless and to the extent stipulated to the contrary
PRIVACY POLICY
20. We undertake to comply with the terms of our privacy policy which accompanies to these Terms and Conditions
SEVERANCE
21. Any provision of these terms, which is invalid or unenforceable in any jurisdiction, is to be read down, if possible, so as to be valid and enforceable. The read down provision will apply only in the relevant jurisdiction. If the provision cannot be read down, and it can be severed to the extent of the invalidity or unenforceability, then it will be severed. The remaining provisions of these terms, and the validity or enforceability of that provision in any other jurisdiction, will not be affected
GOVERNING LAW
22. Contracts shall be governed by and construed in accordance with UK law. The parties submit to the non-exclusive jurisdiction of the UK courts and any courts, which may hear appeals from these courts
